LOCATION

Answer

The festival takes place at Havenpark, in Amsterdam. 

festival times

Answer
The festival starts at 14:00 and ends at 23:00 CET. Keep in mind that the doors close at 21:00.

Age and ID

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The festival is 18+, and it is mandatory to present a valid ID (driver's license, passport, identification card, ID) before entering the festival. Just a photo of any of the above will not suffice. Please note that Backstage tickets the mandatory age is 21+

Re-entry

Answer

It's not possible to leave the festival grounds and re-enter afterwards. If you do leave you will have to show a valid ticket again to enter the festival grounds. 

Door closure

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The doors will close at 21:00 CET, and entry will not be permitted after that time.

Programming changes

Answer

Keep an eye on our Instagram (@sonaworldwide), where we share the lineup, updates, and much more.

HOUSE RULEs

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House rules are posted throughout the park, and you can also find them here: https://www.sonaworldwide.com/house-rules

Drugs policy

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The use and possession of soft and hard drugs is prohibited.

MEDICATION

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You can bring your medication only upon presentation of a prescription and/or a doctor's note. The medication must be unopened.

WHEELCHAIR ACCESS

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The festival is fully wheelchair accessible. Each restroom area includes a designated accessible toilet. Visitors using wheelchairs can enter through the main entrance, and no prior registration is required.

other

Answer

For any questions or uncertainties, please contact us via DM on Instagram @sonaworldwide or send an email to info@sonaworldwide.com.

CAR-FREE EVENT POLICY

Answer

SONA is shaped by its community, and together we’re creating its future in Amsterdam with care for the neighborhood and its surroundings. That’s why this is an event with very limited car access. By deciding to visit the festival by car you accept the possibility of traffic jams and longer exit times. To ensure a smooth entrance and exit of the festival, the bike or shuttle bus are the best modes of transport.

HOW DOES IT WORK?

Answer

By asking you to come by shuttle bus or bike, we want to give you something in return: exclusive access to a fast-lane festival entrance. To make sure you have access to the fast-lane entrance you’ll have to pick-up your exclusive fast-lane wristband at the shuttle bus stop (Sloterdijk or Amsterdam Central Station) by showing your shuttle bus ticket when you enter the bus or with your bike at the bicycle parking. 

Shuttle bus Sloterdijk/ Amsterdam Central Station

Answer
Take the shuttle bus to the venue from Sloterdijk Station (approx. 7 minutes) or Amsterdam Central Station (approx. 21 minutes). From both locations, buses depart every 10 minutes starting at 1.45pm and continue running until all visitors have left. The shuttle operates continuous round trips throughout the festival, making it easy to travel to and from the venue at any time.

Please note that the last trains from Sloterdijk Station depart between 00:00 and 01:00. Be sure to plan your journey in advance using the 9292 app.

Organised bus transport (outside of Amsterdam)

Answer
Bus travel is available through our official partner Busjedelen. You can book a seat on a shared bus and choose a pick-up point near you. From there, you’ll travel to the festival together with other visitors.

If you’re travelling with a larger group, it’s also possible to arrange your own bus. More information can be found here.

Bicycle parking (electric bikes and supervision)

Answer
To keep your (electric) bike safe, the bicycle parking area is secured and continuously monitored by our staff. Dedicated lockers are available for storing bike batteries. Please note that it is not possible to charge your bike at the parking area. Follow the on-site signage to easily locate the bicycle parking.

TAXI, KISS & RIDE AND ORDERED TRANSPORT

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If you visit the festival by taxi or ordered transport, navigate to Havenpark (N1) and follow the instructions of the traffic controllers. Please note: if everyone comes by car be prepared for major traffic jams and delays to get to and from the festival.

CAR PARKING

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Car access is limited, and only a small number of parking tickets are available through the webshop. By choosing to travel by car, you acknowledge and accept the possibility of traffic congestion and longer exit times.At SONA events, parking tickets are intentionally priced higher than shuttle tickets to discourage car use and promote travel options with less impact for the neighbourhood.

BACKSTAGE PARKING

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A limited number of backstage parking tickets will be available for backstage ticket holders. Please keep an eye on your email for more information.

TOURINGCARS

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If you travel by touringcar please let us know via info@sonaworldwide.com to make sure there is a spot for your bus available.

Purchase tickets

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Sign-up to get notified first when tickets come available.

Download issue

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Due to late personalization, tickets can only be downloaded on 4th of July 2026

Receive ticket

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You will receive an email immediately upon purchasing your ticket. The ticket can be downloaded on 4th of july 2026.

Lost ticket

Answer
https://www.seetickets.com/customerservice

sell ticket

Answer

You will be able to sell and buy tickets through the waiting list. If you are looking to buy a ticket, you can sign up to the waiting list in the ticketshop. You will be automatically matched to available ticket(s) and get a chance to buy. If you are selling ticket(s) you can offer them to the waiting list via the ticketprovider (Paylogic). This will be visible through your confirmation email and you will be able to find a link on our website and socials.

1.⁠ ⁠In the confirmation email, go to 'Manage Orders'.
2.⁠ ⁠Click on ‘More actions’ and on ‘Sell’.
3.⁠ ⁠Select which tickets you want to sell.
4.⁠ ⁠Click ‘Sell’ at the bottom.
5.⁠ ⁠The selected tickets are now offered on the waiting list.

EARLY ENTRANCE

Answer

Do you have an Early Entrance Ticket? Please keep in mind that this ticket is only valid if you enter the event before 16:00. If you arrive after this time, your ticket will no longer be valid for entry.

Want to avoid any risk?
If you want more flexibility and don't want to worry about your arrival time, you can upgrade your ticket to a Final Release Ticket (valid for entry all day).

1.
Open your confirmation email and click on the 'Manage Order' button.
2. Click on 'More Actions' and select 'Change Tickets'.
3. Choose the tickets you wish to exchange. You will be redirected to the ticket shop, where you will see the new ticket options. Select the correct amount and pay the remaining balance.
4. After completing the order, you will receive a new confirmation email. Please note that you now have a new order with a new order number. Your old order has been automatically cancelled.

Print ticket

Answer

It is not necessary to print out your ticket. In fact, we prefer tickets on the phone.

Personalize ticket

Answer

You can personalize your ticket through the confirmation email. If you can't find it, please proceed to question 4.