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The festival takes place at Taets Art & Event Park, in Zaandam.
The festival is 18+, and it is mandatory to present a valid ID (driver's license, passport, identification card, ID) for entry. Just a photo of any of the above will not suffice.
It's not possible to leave the festival grounds and re-enter afterwards. If you do leave you will have to show a valid ticket again to enter the festival grounds.
The doors will close at 21:00 CET, and entry will not be permitted after that time.
This event will be indoors.
All facilities are cashless, but you can purchase a cash card at the festival at dedicated cash card lockets. This is a debit card that you buy at the token stand and load with cash, allowing you to make payments with a card at the festival
Keep an eye on our Instagram (@sonaworldwide), where we share the lineup, updates, and much more.
There will be first aid available, indicated by signs and they will walk around the festival grounds.
There are multiple covered seating areas, indicated by signs and visible on the map on site.
Smoking is prohibited indoors or under canopies. Only smoke in the designated outside area.
There is first aid available throughout the entire venue, and you're welcome to approach them at any time. Celebrate safe https://celebratesafe.nl/pijlers/.
If you don't feel safe or notice something suspicious, please send a message or picture to this number: +31 6 13 35 39 86. You can always talk to any employee that is around (First Aid, security).
During the event our social safety team will be present, recognisable by back vests. We will also have a social safety hub at the event, where a member from the social safety team is always happy to assist you. If you feel overwhelmed during the festival, the social safety hub is also the place where you can enjoy some calm and quiet, stimulant free.
Interested in working or volunteering at Keinemusik Amsterdam? Email us your motivation: info@sonaworldwide.com.
It's not allowed to sell items at the festival. Interested in a collaboration? Please mail: info@sonaworldwide.com.
House rules are posted throughout the park, and you can also find them here: https://www.sonaworldwide.com/house-rules
The use and possession of soft and hard drugs is prohibited.
If you lost an item at the festival, you can contact us via this mail: info@sonaworldwide.com.
There are Alpine earplugs available for purchase.
These items are prohibited to bring to the festival: own food and drinks, aerosol cans, glassware, cans, large or heavy bags (a light (back)pack or small backpack is allowed but will be checked by security at the entrance), pets, inflatable objects, umbrellas, drugs (except prescribed medication with a medical certificate), selfie sticks, fireworks, weapons and firearms, dangerous objects (including aerosol cans and tear gas), professional photo, film, and other recording equipment.
It is not allowed to bring any sort of professional recording equipment. Small cameras are aloud.
The Pro Pass grants you access to all ADE official festival events. Even if a festival event is sold out, you can still access the event with your ADE Pro Pass wristband (limited access with sold out events). During ADE there are over 500 festival events and hundreds more cultural and conference events you can enter with the wristband. One thing to keep in mind is that there is a limited capacity that each venue can take into account for ADE Pro wristband holders. This means that, for some of the more crowded events, you have to arrive early to ensure attendance. Once capacity is reached, ADE Pro holders will be let into the event on a one in-one-out basis.
For any questions or uncertainties, please contact us via DM on Instagram @sonaworldwide or send an email to info@sonaworldwide.com.
General access tickets are completely sold out. A few VIP standing tickets are still left. Join the waitlist to be notified first if tickets become available. Visit the official shop here.
Due to late personalization, tickets can only be downloaded 24 hours prior to the event.
You will receive an email immediately upon purchasing your ticket. The ticket PDF can be downloaded 24 hours prior to the event.
If you cannot find your tickets in your mailbox, try retrieving them through Weeztix https://weeztix.com/search If this doesn’t work, please contact info@sonaworldwide.com. In your email, please include the full name used during the ticket purchase along with your email address. We will then promptly assist you in resolving the matter.
It is not necessary to print out your ticket. In fact, we prefer tickets on the phone.
You can personalize your ticket through the confirmation email. If you can't find it, please proceed to ‘Lost Ticket’.
Unfortunately if the event is sold out, it is not possible to purchase tickets through our official ticketing platform. You can join the waiting list or visit Ticketswap to safely purchase or resale tickets.
It is not possible to cancel your tickets, however, you can sell them safely and securely through our official resale partner Ticketswap.
SONA uses sealed tickets to ensure a fair ticketing experience for everyone. These tickets cannot be resold through unofficial channels or secondary markets, effectively preventing scams. All ticket resales must go through our verified partner, Ticketswap.
There are various food stands and multiple bars available on site.
We sell different food options throughout the festival. Allergies are stated on the menus. If you have any questions please send an email to info@sonaworldwide.com.
There are multiple drinking water stations to refill your bottle and water bottles can be purchased at the bar.
There will be no (e-)cigarettes available for purchase.
You can bring your medication only upon presentation of a prescription and/or a doctors note. The medication must be unopened.
The festival is wheelchair accessible, featuring special toilets and entrances. Wheelchair access is through the general entrance. Keep in mind that the terrain consists out of grass mostly. No prior registration is required.
Unfortunately it's not possible to bring along a service dog.
We are committed to sustainability to preserve the park. We use recycled plastic cups, operate a recycling system, accept only card payments, and offer different food possibilities.
We strive to create a safe and welcoming festival environment for everyone. All social norms and values are upheld on the premises. Any form of threats, violence, discrimination, or sexual harassment will not be tolerated.
A dedicated social safety team will be present throughout the event. You can recognize them by their black vests or go to the awareness hub near the lockers. If you feel unsafe or notice anything suspicious, please send a message (or photo) to: +31 6 13 35 39 86.
You can also approach any nearby staff member, including First Aid or Security personnel.
Lockers will be available on-site. You can purchase a locker in advance here, and we will send an email with a link to all ticket holders once they are available. At the festival, you can also buy a locker using QR-codes and payment methods like iDEAL. Additionally, there will be an information point for lockers at the festival.
A month before the event, residents within the municipality's distribution area will receive a neighborhood letter. The letter will contain information about park accessibility and the opportunity to register for a chance to win residents' tickets for the festival. More on this will be added later in this FAQ.
